Mastercard FoundationNavigation Guide

Navigation Guide

This page explains how the Impact Delivery Operational Guide is structured and how to navigate it effectively. Whether you are from the Impact Delivery (ID) team, a Program Team, or an Implementing Partner, this guide will help you find the information you need quickly.

How the Guide is Organised

The guide follows the Foundation's program development lifecycle, organised into 6 sequential stages — from early Ideation through to Implementation & Monitoring. Each stage represents a distinct phase in the program development process.

1

Ideation & Expression of Interest

4 resources

Supports program teams to articulate and deepen impact pathways for proposed programs.

Role of the Impact Delivery (ID) TeamFoundation RequirementsKey Resources
2

Concept Development

2 resources

Deepens impact articulation, surfaces evidence gaps, risks and assumptions.

Role of the Impact Delivery (ID) TeamFoundation RequirementsKey Resources
3

Proposal Development

8 resources

Supports designing for impact at scale — Theory of Change, MEL framework, and operational MEL plan.

Role of the Impact Delivery (ID) TeamFoundation RequirementsKey Resources
4

Programme Review & Approval

2 resources

Ensures the program proposal meets Foundation standards for impact, MEL, and operational readiness.

Role of the Impact Delivery (ID) TeamFoundation RequirementsKey Resources
5

Contracting & Onboarding

5 resources

Ensures MEL expectations are clearly articulated in program agreements and onboarding is complete.

Role of the Impact Delivery (ID) TeamSub-ContractingFoundation RequirementsKey Resources
6

Implementation & Monitoring

14 resources

Enables ongoing learning and adaptation, ensures data quality, and strengthens Partner MEL capacity.

6a. Monitoring — Ongoing review of MEL plans, partner check-ins, and field visits6b. Reporting — Guiding partners through reporting requirements and data validation6c. Reviews & Evaluations — Foundation-led and partner-led reviews, integration of findings6d. Insights & Learning — Data quality reviews, learning briefs, and research studiesKey Resources

What Each Stage Contains

Stages 1–5 are each structured into three consistent sections. Stage 6 (Implementation & Monitoring) is organised into four thematic sub-stages (6a–6d), each with its own role description, activities, and resources.

Role of the Impact Delivery (ID) Team

Describes the specific support and services the ID team provides at each stage of the program development process.

Foundation Requirements

Lists the mandatory requirements and standards that must be met at each stage before progressing to the next.

Key Resources

A table of tools, templates, and guidance documents relevant to the stage, with team relevance indicators and status badges.

Stage 6: Implementation & Monitoring — Sub-stages

Implementation & Monitoring is the largest stage, organised into four thematic areas. Each sub-stage has its own role description, activities, and relevant resources.

6a. Monitoring

Ongoing review of MEL plans, partner check-ins, and field monitoring visits

6b. Reporting

Guiding partners through reporting requirements, data validation, and approval workflows

6c. Reviews & Evaluations

Leading Foundation-led and supporting partner-led reviews, integrating findings

6d. Insights & Learning

Data quality reviews, learning briefs, research studies, and trend analysis

Colour Coding for Teams

Resources throughout the guide are tagged with coloured dots to indicate which teams they are most relevant for. A resource can be relevant to one or more teams.

Impact Delivery (ID) Team

Resources and activities directly relevant to the Impact Delivery (ID) team's work in supporting programs with MEL, evidence, and learning.

Program Team

Resources and activities relevant to Program Teams who manage the overall program design, implementation, and stakeholder relationships.

Implementing Partner

Resources and activities relevant to Implementing Partners who are responsible for on-the-ground program delivery and data collection.

How to Navigate

1

Use the top navigation bar

The tabs at the top of every page let you jump directly to any stage, the All Resources page, this Navigation Guide, or the RACI Matrix.

2

Click on the step diagram

On the Home page, each step in the diagram is clickable and will take you directly to that stage's detail page.

3

Navigate between stages

At the bottom of each stage page, Previous/Next links let you move sequentially through the program development steps.

4

Use the All Resources page

For a comprehensive view of all tools and templates, visit the All Resources page where you can search, filter by team, section, or status, and access resources directly.

5

Check the RACI Matrix

The RACI Matrix tab shows team responsibilities across all stages, clarifying who is Responsible, Accountable, Consulted, and Informed for each activity.