This page explains how the Impact Delivery Operational Guide is structured and how to navigate it effectively. Whether you are from the Impact Delivery (ID) team, a Program Team, or an Implementing Partner, this guide will help you find the information you need quickly.
The guide follows the Foundation's program development lifecycle, organised into 6 sequential stages — from early Ideation through to Implementation & Monitoring. Each stage represents a distinct phase in the program development process.
Supports program teams to articulate and deepen impact pathways for proposed programs.
Deepens impact articulation, surfaces evidence gaps, risks and assumptions.
Supports designing for impact at scale — Theory of Change, MEL framework, and operational MEL plan.
Ensures the program proposal meets Foundation standards for impact, MEL, and operational readiness.
Ensures MEL expectations are clearly articulated in program agreements and onboarding is complete.
Enables ongoing learning and adaptation, ensures data quality, and strengthens Partner MEL capacity.
Stages 1–5 are each structured into three consistent sections. Stage 6 (Implementation & Monitoring) is organised into four thematic sub-stages (6a–6d), each with its own role description, activities, and resources.
Describes the specific support and services the ID team provides at each stage of the program development process.
Lists the mandatory requirements and standards that must be met at each stage before progressing to the next.
A table of tools, templates, and guidance documents relevant to the stage, with team relevance indicators and status badges.
Implementation & Monitoring is the largest stage, organised into four thematic areas. Each sub-stage has its own role description, activities, and relevant resources.
6a. Monitoring
Ongoing review of MEL plans, partner check-ins, and field monitoring visits
6b. Reporting
Guiding partners through reporting requirements, data validation, and approval workflows
6c. Reviews & Evaluations
Leading Foundation-led and supporting partner-led reviews, integrating findings
6d. Insights & Learning
Data quality reviews, learning briefs, research studies, and trend analysis
Resources throughout the guide are tagged with coloured dots to indicate which teams they are most relevant for. A resource can be relevant to one or more teams.
Impact Delivery (ID) Team
Resources and activities directly relevant to the Impact Delivery (ID) team's work in supporting programs with MEL, evidence, and learning.
Program Team
Resources and activities relevant to Program Teams who manage the overall program design, implementation, and stakeholder relationships.
Implementing Partner
Resources and activities relevant to Implementing Partners who are responsible for on-the-ground program delivery and data collection.
Use the top navigation bar
The tabs at the top of every page let you jump directly to any stage, the All Resources page, this Navigation Guide, or the RACI Matrix.
Click on the step diagram
On the Home page, each step in the diagram is clickable and will take you directly to that stage's detail page.
Navigate between stages
At the bottom of each stage page, Previous/Next links let you move sequentially through the program development steps.
Use the All Resources page
For a comprehensive view of all tools and templates, visit the All Resources page where you can search, filter by team, section, or status, and access resources directly.
Check the RACI Matrix
The RACI Matrix tab shows team responsibilities across all stages, clarifying who is Responsible, Accountable, Consulted, and Informed for each activity.